FAQ


The product I want to purchase is out of stock / made to order.

Some products in our shop might be out of stock. In this case, please contact us and we can make the order for you. This will result in a slightly longer delivery time. We also offer products which are made to order which have longer delivery times than other products. Please contact us for more information and what kind of product you are interested in!

What is your return policy?

If you are not satisfied with your product, we offer a full refund. The product must not have been used and should also be in its original condition. The refund is available within 14 days after the product has arrived at the customer. Shipping costs for returns are paid by the customer. Contact us if you are interested in returning a product!

How much does the shipping cost?

For orders under £300, there is a shipping fee of £5 within the UK, £9 within the rest of Europe and £14 for the rest of the world. If the total price is above £300, shipping is free!

What if I want to cancel my order?

You can cancel the order if it has not yet been shipped. This can be reviewed in your account – orders, or simply by contacting us.

I'm a business and want to place a large order.

If you want to discuss purchasing larger amounts, don’t hesitate to contact us and we can make an offer.

How secure is shopping at Choice of Scandinavia?

We have enabled SSL encryption on our site, which means you always have a secure connection when browsing and shopping.